Dear Valued Clients,

We Appreciate You Booking With Us At Serenity Massage And Skin Care! We Understand Your Time Is Valuable, And In An Effort To Respect Your Time And That Of Our Other Clients And Employees, We Require A 24 Hour Notice To Change Or Cancel Your Appointment. We Understand That Things Can Come Up Last Minute. However, Last-Minute Cancellations Or No-Show Appointment Will Be Charged The Full Amount Of The Service. We Appreciate Your Understanding.

- Please note that a credit or debit card is required to be put on file at the time of booking, or we can take a deposit of 50% of the service price through Venmo.

-As a courtesy we send appointment reminders at the time of booking and one day before your scheduled appointment by the booking system and by text message. It is not our responsibility to manage your schedule, please be aware of your scheduled appointments.

- *Please also note that if you are using a Gift-Card as a form of payment, and you do not show up to your appointment, or give us 24 hours notice, your gift card will become null and void.

-If you would like to leave gratuity we only accept cash or Venmo.

-If you are late to your scheduled appointment we will allow you the remaining time of the scheduled appointment.

- *Please be advised that A transaction fee of 2% will be applied to all payments made through card transactions. however, you have the option to avoid this fee by settling your payment in cash during your scheduled appointment, conducted in person.

- *You may cancel your appointment 24 Hrs. In advance to keep your massage package. Same day cancellations will cause loss of 1 massage session per cancellation.

- Thank you, the Serenity Team